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Rockstar Original

Rockstar Original

www.rockstaroriginal.com
What is your customer experience with Rockstar Original?

Rockstar Original Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Rockstar Original has 1.5 star rating based on 56 customer reviews. Consumers are mostly dissatisfied.

  • 4% of users would likely recommend Rockstar Original to a friend or colleague.

  • Rating Distribution
  • Pros: Nice clothes, Great affordable & stylish clothing, Affordability.
    Cons: Didnt receive my package, Allow amazon to deliver and decide whether it was delivered correctly, Awful customer service.

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Media from reviews

Rockstar Original - It’s been almost a month and I still haven’t received my order
Rockstar Original - Order Delay!Rockstar Original - I can’t speak with anyone concerning my orderRockstar Original - I can’t speak with anyone concerning my order - Image 2Rockstar Original - I can’t speak with anyone concerning my order - Image 3Rockstar Original - I can’t speak with anyone concerning my order - Image 4Rockstar Original - Never received package
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Show reviews that mention
order package refund money items customer service customer number service email
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Nedra D Hdw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Alton, Illinois

Msesteel@***.com

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I've been waiting on someone to reach out to me since December 27th 2025 about my return and the return fee. I have yet to hear from someone.

View full review
Loss:
$15
Pros:
  • Good sales
Cons:
  • Poor communication

Preferred solution: My hoodie that's in my cart paid for and shipped for free and a coupon for a track suit I may get

Ruby L Khi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Las Vegas, Nevada

It’s been almost a month and I still haven’t received my order

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Rockstar Original - It’s been almost a month and I still haven’t received my order

I've been waiting since November 23 for my order. This company is so slow; they don't answer nor reply to emails.

They don't update you on where your order is. The app doesn't show you anything; you can't track anything. I'm very annoyed because I needed this before Christmas, and that is in 5 days.

It should never take this long for a package. Very disappointing.

View full review
Loss:
$140

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t order from here

Marcus S Hab

I can’t speak with anyone concerning my order

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Rockstar Original - I can’t speak with anyone concerning my order
Rockstar Original - I can’t speak with anyone concerning my order - Image 2
Rockstar Original - I can’t speak with anyone concerning my order - Image 3
Rockstar Original - I can’t speak with anyone concerning my order - Image 4

I ordered 15 pieces. It's being tracked on Shop.

When I go to my Rockstar account on your website, it's saying 10 items. No, no, no!!! I ordered 15 pieces for $465.60, and I expect the 15 pieces I ordered for my daughter. None of them were sold out.

I should expect nothing less. If so, there should be a refund for the 5 items you are attempting to not recognize in my account!

View full review

Preferred solution: Deliver product or service ordered

User's recommendation: AND I GOT ORDER PROTECTION SO BEWARE

Derrick R Hvf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Detroit, Michigan

Order Delay!

Rockstar Original - Order Delay!

I paid for express shipping, my order was supposed to arrive yesterday and is still not here today! I want a refund for the $65 I paid for express shipping!

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Preferred solution: Price reduction

Aralynn Wpr
map-marker Newark, New Jersey

I still haven't received my package; can you refund me my money back please !!

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Rockstar Original - I still haven't received my package; can you refund me my money back...

Ive recently ordered two of these sweat suits for my sons and never received my package . So I would like to get a refund on these orders that was placed.

I dont want no credit or to re order them items just want my refund back on my card .

Thank you Mrs. Lewis

View full review
Jonathan M Xft

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbus, Ohio

Claim

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Some items not shipped and some missing item issues

Antoon Heather Grey T-Shirt/Stacked Flare Track Set - XL / Heather Grey

Qty: 1

Wrong size this is a medium I ordered an XL or L is better. The Antoon Heather Grey T-Shirt was missing.

Wrong item

Kap Black Stacked Flare Faux Leather Jean - 34 / Black

Qty: 1

Did not ship and can you ship size 36

Missing

Konrad Black Coated Stacked Flare Jean - 34 / Black

Qty: 1

Did not ship and can you ship size 36

Missing

Thierry Black T-Shirt/Stacked Flare Track Set - XL / Black

Qty: 1

I ordered an XL not a medium but can you ship L please and thank you. The Thierry Black T-Shirt was missing did not ship.

Wrong item

Otto Black Fuzzy Ski Mask - OS / Black

Qty: 1

Did not ship

Missing

View full review
Pros:
  • Great affordable & stylish clothing
Cons:
  • Missing items from packagewrong sizes that shipped

Preferred solution: Deliver product or service ordered

User's recommendation: Not to order from them

Jessica S Fph

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

MAD CUSTOMER waste of time!!!

Rockstar Original - MAD CUSTOMER waste of time!!!

My son's birthday is coming up in a week or two. I decided to order some things off of their website, all clearance items, which is my choice. Only for the next day, my order got canceled for suspicious activity.

How??? IDK

I ordered the products with my card with my name on it, and it should have been no problem.

Now I'm feeling like they took my card information and then canceled my order. That's suspicious.

View full review

Preferred solution: I just wanna know what happened why my order got canceled for no reason

User's recommendation: Nope

1 comment
Guest

Your pic doesn’t say anything about suspicious activity.

Ejhara G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nashville, Tennessee

A refund or real tracking information

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I ordered December 2. I haven't heard anything.

Everything has been automatic from their email. No live person. I just want a refund or real tracking information. They sent me tracking but say I can't track it yet.

It's been entirely too long for me to be waiting on my order. This is very unprofessional and unacceptable.

They need to do better because this is my money, but is the bogus tracking information for me? They need to give me a refund.

View full review
Loss:
$238

Preferred solution: Full refund

User's recommendation: Don’t buy

megan w Ztq

Websites that I qualified for free shipping customer service said it was a problem with their system and couldn’t honor it

Rockstar Original - Websites that I qualified for free shipping customer service said it...

My conversation went well with David, with the exception of the fact that I did not receive free shipping. If I had a company and a customer sent me a screenshot saying that they were eligible for free shipping, I would definitely honor it, as well as fix my system.

It was definitely your mistake, and you chose not to honor the free shipping. This was my first order and it will absolutely be the last order due to your *** customer service. I can only hope your product is better than your customer service rules. I hope it was worth the $9.95 shipping fee to not only lose a customer but to receive a bad review.

Thanks for nothing. - Megan Williams

View full review
Loss:
$10
Cons:
  • Awful customer service
2 comments
Guest

Rockstar Original requires $125 for free shipping. Your order qualifies if you sign up for the “High Roller” monthly membership. It does require a recurring membership charge.

Guest

Your pic just shows the subtotal page. You should have posted the screenshot of your order page showing the “purchase” or “submit” option. It would show the subtotal from your pic and show the alleged $9.95 shipping charge to arrive at a final total.

View more comments (1)
Beatrice B Gui

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not Received my package

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Updated by user Jan 13, 2026

Don’t try calling no one gets phone you can email but that’s not a good idea either I don’t know what to do this been on12-25-25

Original review Dec 25, 2025

Well, I've been trying to get in touch with you guys. I did not get my package.

Amazon sent something to my phone; my package was there and a picture of the door.

That was not my door. I have a Santa Claus on my door, and I have a black door; that was a white door in the picture.

View full review
Loss:
$146

Preferred solution: Full refund

User's recommendation: Get better people to deliver stuff those were gifts

Fanesha M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order not received

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Order not received. It's been over a month.

No one is helping.

I've emailed with no response. I want my money or clothes.

View full review
Loss:
$60

Preferred solution: Full refund

Anonymous
map-marker Newark, New Jersey

Never received package

Rockstar Original - Never received package

Ive recently ordered two of these sweat suits for my sons and never received my package . So I will like to be refunded my money back .

I dont want to re-order them items again either cause I cant wait another week . I just want a refund thanks.

Mrs . Lewis !!

View full review
Veronica D Gqu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing package

Rockstar Original - Missing package

My package was delivered yesterday and it wasnt there I looked around my apartment complexes asked my neighbor have they seen it and still no package surely asked before contacting yall

View full review
Loss:
$167
Pros:
  • Good company never had a problem

Preferred solution: Full refund

Veronica D Gqu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing package

Rockstar Original - Missing package
Updated by user Nov 01, 2025

Watch items closely when being delivered

Original review Oct 16, 2025

Look around my apartment complex still no package it said it was delivered. I checked around before contacting you all I even asked neighbors about or have they seen the package before reaching out to you all

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Yvette A Err

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Francisco, California

Have no update on my orders

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Updated by user Dec 25, 2025

Unprofessional experience with this company

Original review Dec 22, 2025

I'm trying to find out where my order is. It's telling me it's unfilled, and I paid my money. Also, on your ad, it says 7-9 business days for delivery.

View full review

Preferred solution: Deliver product or service ordered

Dawaun Npo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Gloversville, New York

Have not received oder

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No one answered. I placed many orders with your company.

I never expected or experienced, this kind of action with your company oder# 217****.

Over 5 years of doing business with you it never happened. At Xmas time at please make this happen Thank you Happy holidays

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