Anonymous
map-marker Chicago, Illinois

What is you guys phone number

I havent received my package and somebody stole it and Im trying to see if u guys can send it again or refund me my money back
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Deshanna Bfc

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Verified Reviewer
| map-marker Saint Louis, Missouri

Wrong items received false advertisement.

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Rockstar Original - Wrong items received false advertisement.
Rockstar Original - Wrong items received false advertisement. - Image 2
I order a pair of pants and receive the completely wrong pants. I will not be shopping here again. I have since deleted the app from my phone.
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Jamar P Rgy

Return

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I tried to return the T-shirt and they charged me $10 to return it. The t-shirt was only $25; I lost $10 on a $25 T-shirt.
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Loss:
$10
Pros:
  • Clothes are priced reasonable
Cons:
  • Charge their customers to do a return

Preferred solution: Full refund

User's recommendation: They charge $10 to return

Martine O Gkt

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Verified Buyer

Never received full order

Rockstar Original - Never received full order
I placed an online order through rockstaroriginal.com my order number is 921438. I paid for two outfits, a jacket, and express delivery. The package that arrived only had a jacket and not the two outfits (2 shirts, 2 pants) that I ordered. I would like a full refund or the missing items.
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Loss:
$179
Pros:
  • Affordable clothing
Cons:
  • Missing items from package
  • Not receiving your full order

Preferred solution: Full refund

User's recommendation: Due this experience I had on my first purchase I do not recommend future customers

Keion B Wsz

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Verified Buyer

Because I placed an order that I was expecting and y’all took my money and the order was cancelled and I haven’t received my refund or ain’t have an opportunity to exchange or try to replace the ordee

Rockstar Original - Because I placed an order that I was expecting and y’all took my money and...
Rockstar Original - Because I placed an order that I was expecting and y’all took my... - Image 2
Rockstar Original - Because I placed an order that I was expecting and y’all took my... - Image 3
Rockstar Original - Because I placed an order that I was expecting and y’all took my... - Image 4
I placed an order it was cancelled I have dev my refund or an exchange it was a coat pants and t-shirt n was very nice and now my new year outfit is cancelled
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Loss:
$143

Preferred solution: Full refund

User's recommendation: No comment the clothes is nice I was just canceled some how doesn’t mean everyone will be still worth shopping there

Nelly Tam

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Verified Reviewer

Still haven’t received my order and no body is reaching out to me

I keep calling 727625**** nobody will answer I left multiple voicemails so basically right now I paid for something I never received and nobody is helping
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Preferred solution: Full refund

Shantiea W

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Verified Buyer

To check my order

Rockstar Original - To check my order
Rockstar Original - To check my order - Image 2
Rockstar Original - To check my order - Image 3
I guess my order was canceled for some reason but I havent received a refund for the items and I was wondering why did it get canceled this was back in February
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Loss:
$119

Preferred solution: Full refund

Robert S Mtx

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Verified Reviewer

Never received Package

Hey I never received my package for my son clothes it says delivered but never received anything I asked my neighbors but Im n a building with like 50 apartments
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Preferred solution: Full refund

Ursula W Fng

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Verified Reviewer

Bad service

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Bad communication ..no answer when callingno response in emailover charged my cardneed my refunddonot recommend to anyone
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Loss:
$130

User's recommendation: Donot order from rockstar

Anonymous

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Verified Buyer
| map-marker Rochester, New York

Haven’t received refund

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Rockstar Original - Haven’t received refund
I purchased two clothing items from this company that did not fit. Returned it back in December with tracking, which indicated they received it. I called no answer. Sent email no response. Now Im out of $100 plus dollars. Do not order from this company!
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Hunnid r Jxe

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Verified Buyer
|

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Verified Reviewer
| map-marker Houston, Texas

I need refund I never received my order

Rockstar Original - I need refund I never received my order
i never received my order , order number is #868047 i need my refund asap And you can email me at elijuandspells@***.com
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Assante M

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Verified Buyer
|

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Verified Reviewer

Redund

Rockstar Original - Redund
I really need yall to call me back Ive been calling non stop it all says the same thing from each line theyll take long and then hang up just wasting time. Ive told yall somebody stole a package from off my porch and since yall cant answer and already took long for the package to come in the first place I just wasnt my refund.
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Loss:
$72
Pros:
  • Nice clothes
Cons:
  • Take too long to ship

User's recommendation: Don’t bother calling they won’t answer.

Anonymous
map-marker Flushing, Michigan

Exchange

I dont the fact that its not a number you can call to get ahold of someone. I received my package without a receipt or return label
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Monifa Ide

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Verified Buyer
|

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Verified Reviewer
| map-marker Naperville, Illinois

Never got through to talk

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Rockstar Original - Never got through to talk
Calling about my order. Dont know order number. My email is Adrianepolengmail.com. Please look into this. I ordered the blue womens sweat suit in a large z
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User's recommendation: Maybe

Ceasar B

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Verified Buyer
|

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Verified Reviewer

Refund

Rockstar Original - Refund
Rockstar Original - Refund - Image 2
Rockstar Original - Refund - Image 3
Still havent received my refund almost 4 days later I paid for it on the 5th I have contacting rockstar more than 5 times and they still havent gave me my full refund I would like to speak to a supervisor because the payment completed days ago I dont understand why is hasnt loaded back to my card Im really frustrated because my birthday is right around the corner
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Loss:
$145
Pros:
  • Nice clothes
Cons:
  • No refund

Preferred solution: Full refund

Erika L Cen

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Didn’t receive my package

Rockstar Original - Didn’t receive my package
Package says delivered but never received I would like to get a refund I been trying to contact customer service but nothing
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Loss:
$85
Pros:
  • Great prices
Cons:
  • Never received it

Preferred solution: Full refund

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