Skip to content
  • Login
This week the number of Rockstar Original customer service requests is much higher than usual.

Contact Rockstar Original Customer Service

Rockstar Original Phone Numbers and Emails

Customer Service Number:

  • (812) 542-5987
Call customer service
Send Message

Customer Service:

  • (323) 278-3875

Rockstar Original Emails:

Customer Service
Legal
Privacy Inquiries
Media
Press Inquiries
Is this your business?

How to Contact Rockstar Original?

Most Popular Number:

(812) 542-5987
Total calls: 676 Issues resolved: 8 Last call: Jan 20, 2025
author avatar
PissedConsumer Reporter

The Rockstar Original phone number for customer service inquiries is 1-812-542-5987. You can also get in touch with the customer care team at 1-727-625-7827. The support advisors at these helplines will answer your questions regarding the company’s products, help you find the item you need, check its availability, and inform you about the price and sales. The same numbers can be used to discuss returns, refunds, or exchanges if there are issues with your order. If you need assistance placing or tracking your order, the Help Center agents will be ready to help. The Rockstar Original contact number for the Privacy Policy concerns and Data Protection requests is 1-323-278-3875.

The Rockstar Original email address is customercare@rockstaroriginal.com. You can use this address to reach the customer care team for general information about the company’s products. You can also share your feedback, offer a suggestion, or file a complaint via email. The customer support agents will get in touch with you to discuss you comments or help you resolve the problem. The same Rockstar Original contact email can be used for exchange, return, or refund requests. Alternatively, you can submit your inquiry via the Rockstar Original website by completing the online form on the Contact Us page. The Sales team is available at marketing@rockstaroriginal.com. For press and media-related matters, write to press@rockstaroriginal.com.

The Rockstar Original address to get in touch with the official representatives at the company’s head office is Rockstar Original, 2445 East 12th Street, Unit A, Los Angeles, California 90021, United States. You can send official correspondence, including notices, requests, and other documentation, to this office. The Rockstar Original customer service team is also ready to handle your concerns, complaints, and compliments sent to this address. Returns and refunds can be discussed with the customer care agents via mail as well. If you have questions regarding the Data Protection or Privacy Policy, mail them to the Data Protection Officer at the mentioned address.

The Rockstar Original hours of operation are not specified on the official website. However, you can try contacting customer service by phone within regular business hours: Monday to Friday from 9 a.m. to 5 p.m. PT. Customers preferring online communication can use the live chat feature on the company’s website. Click the chat icon in the bottom right corner of the homepage and select the Customer Support option to leave a message for the Help Center representatives. The customer care agent will get in touch with you to assist with solving your issue within business hours. Alternatively, you can email your inquiry or submit a request via the website 24/7.

Rockstar Original Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Rockstar Original Customer Service is rated at 1.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call Rockstar Original is 8125425987. 79% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 18% of customers reported contacting a real person successfully.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Rockstar Original may ask you for the following information to identify you as a customer: nothing or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Rockstar Original Website:

Rockstar Original Help Center:

Corporate Office Address:

Rockstar Original
2445 East 12th Street, Unit A
Los Angeles, California 90021
United States

Rockstar Original Customer Service Reviews

1.1 / 5
Bad
Tobias H Smy
Did not follow through
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

When I contacted customer service to cancel an order they did not get back to me about the cancellation of the order.

Read full review
Ayala Gwl
Never received my order
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I paid over $150.00 for my order on 12/02/2024 never received my order nor refund no one is responding back to any of my messages or no customer service number to disgust the situation so I can get a refund although I paid for a membership and insurance to cover my merchandise I have not received nothing at all.

Read full review

How Good is Rockstar Original's Customer Service?

Davonta T
Davonta T
Feels Disappointed | Jan 10, 2025

Smh idk

Read full quote
Lydell F
Lydell F
Feels Disappointed | Jan 07, 2025

Stressful, extremely stressful!

Read full quote
Keidy Crk
Keidy Crk
Feels Disappointed | Dec 31, 2024

My experience is very unsatisfactory because when I dail their numbers they put u on hold for about a minute or so n comes back on the recording n tell you to call at a later time.. Who does that? Leave me on hold until a representative take my call. VERY UNSATISFYING CUSTOMER SERVICE

Read full quote
Umair Nds
Umair Nds
Feels Disappointed | Dec 27, 2024

email called and had no response. Needed to change address.

Read full quote
Tanya B Lvx
Tanya B Lvx
Feels Disappointed | Dec 05, 2024

Not satisfied becausei never got to speak to a live agent bout my oeder

Read full quote
Hisako Pao
Hisako Pao
Feels Disappointed | Jun 25, 2024

They are horrible can never get in contact with them

Read full quote

Summary of Rockstar Original Customer Service Calls

857 TOTAL
CALLS
01:00 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rockstar Original?

Shipping and Delivery Question:

  • “Ordered a month ago still havent received package”
  • “Need size info for men pants”
  • “Never received package”

Return/ Replace Question:

  • “Need to change shipping address”
  • “Exchange clothes”
  • “Return”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel order wrong ship to address”
  • “Order cancellef”

Request for Information Question:

  • “About order”
  • “How to return item”
  • “About my order”

Refund Question:

  • “Refund”
  • “No refund”
  • “I need refund I never received my order”

Product/ Service Question:

  • “Upset”
  • “Purchase”
  • “Can not play gta”

Payments and Charges Question:

  • “Im callin cause they want send me my other store credit after emailing a thousand times bad customer service”
  • “Wrong payment method”
  • “Store credit”

Account Question:

  • “I forgot to put my Apartment number on my order”
  • “Cannot log into account to make a return password will not reset”
  • “I placed an order but forgot to addbmy discount code.”

Staff Question:

  • “Customer service”
  • “Because online customer service sucks”

Cards Question:

  • “I used the wrong card when i made my order”
  • “My card was stolen”
  • “Gift Card Number”

Website/ Application Question:

  • “I ordered merchandise from website but my package never came”

Other Question:

  • “For adress whoron”
  • “Orders”
  • “My order”

Compare Rockstar Original Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Rockstar Original? What happened? What can we help you with?
Submit review Don't show this popup